Ms.Martin

16

My experience with Sam H at State Farm is top tier customer service! Whenever I have a problem that needs resolving or I need answers, I call her and she gets the answers I need right away. She recommends any additional services that will benefit me. She has a Great attitude and very easy to speak to. I have been a customer for many years and she has never disappointed me! Thank You as Always Sam, keep up the Awesome job you do as a Manager. Lead by example! From, Jamie R.Martin 11-5-2025

Eric Watkins

This was my first time setting up my own insurance and the experience was just great. The agent I spoke with was Mrs. Hem and all I can say is she was very helpful and supportive throughout my process. Very recommend going through her and StateFarm.

Alicia Clark

I have been with State Farm since 2008 with the Mark Barkley branch and Samun Hem has been my consultant since day 1. Sam has always been A1 with the customer service that she has provided to me no matter what issues I had, questions or just general knowledge about a matter and I have been a satisfied customer every time. Keep up the great job Sam and I will definitely recommend you to anyone!

M H Shah

2

Please go see Ailene. She has lots of patience, friendly and Outstanding Customer Service Top Notch. She will work to get you the best deal discounts on Home & Auto Insurance. More business need people like Ailene. Also go see Sam. They both are great people. Friendly environment. Thank you for everything.

Uriel Rebolledo

2

Ailene Hernandez Ceballos was really helpful through the whole process. She answered any questions I had throughout the process. I would definitely recommend Ailene to everyone.

Tyrelle Johnson

2

Ailene Hernandez Ceballos is an outstanding professional who demonstrates exceptional dedication and a positive attitude in every task.

Chelsea Buice

2

The representative I spoke with was very helpful and knowledgeable.

Tonya Quinn

2

I appreciate that Customer service is always their number one priority every time you call. I called to add another vehicle on my policy, and had the pleasure to speak with Ailene. She was awesome! Not only was she patient, but she was reassuring that I was getting the coverage that I needed. She even found more discounts for me to reduce my premium. Thank you, State Farm for always having quality and top-notch customer service.

	Closed
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM
	09:00AM-05:00PM

Jonesboro, GA

Mark Bartley