Ailene Hernandez Ceballos was really helpful through the whole process. She answered any questions I had throughout the process. I would definitely recommend Ailene to everyone.

Ailene Hernandez Ceballos is an outstanding professional who demonstrates exceptional dedication and a positive attitude in every task.

The representative I spoke with was very helpful and knowledgeable.

I appreciate that Customer service is always their number one priority every time you call. I called to add another vehicle on my policy, and had the pleasure to speak with Ailene. She was awesome! Not only was she patient, but she was reassuring that I was getting the coverage that I needed. She even found more discounts for me to reduce my premium. Thank you, State Farm for always having quality and top-notch customer service.

Ailene made my statefarm experience 5 stars. She was very patient, kind, and informative throughout my entire process. I appreciate her help. Thank you Ailene!